

People can see your response time when they visit your Page or when they open a chat with your Page in Messenger.

If your Page has received fewer than 10 messages total, it’ll be based on all messages ever received. If your Page has received fewer than 10 messages in this time span, your response time will be based on the last 10 messages. Automatically reply to new Facebook Pages comments - Every time a new comment is published on a Facebook post, Make will automatically create a personalized. For example, if it’s September 6, and the last message your Page received that counted was on August 30, then your Page’s response time is based on messages that occurred from August 1 to August 30.

Your Page’s response time is an average of the fastest 90% of response times to messages received in the 30 days prior to the last message that counted toward your response rate. Your Page’s response time gives people an expectation of the amount of time it takes your Page to respond to messages.Ī message counts toward your response time if it’s a response to the first message a person sends your Page after neither of you has sent messages for at least 24 hours.
